Complaint Policy & Procedures for BestBooty.com
Commitment to Compliance:
BestBooty.com is committed to fully complying with the outlined policies and procedures to ensure the safety and rights of our users and performers.
Complaint Accessibility:
A link labeled "Complaints & Content Removal" will be prominently placed in the footer of our website. This link will also be accessible without the need for a user to log in or make any payment. Alternative labels may include "Complaints," "Take Down Requests," "Content Removal," or "Report Abuse."
Detailed Explanation of Procedures:
Upon accessing the complaint link, users will find:
- An easy-to-understand overview of our complaint policy and the resolution process.
- Information on our commitment to investigate and resolve all complaints within seven (7) business days.
- Immediate removal and reporting of illegal content to Segpay and relevant authorities.
- Assurance of a response to every complaint with details on the action taken.
- A clear and accessible appeal process for content disputes involving consent.
Consent Verification and Appeal Process:
In cases where content is disputed:
- BestBooty will verify the existence of consent.
- Immediate removal of content will occur if consent cannot be confirmed or is legally void.
- Disagreements over the validity of consent will be resolved by a neutral third party, funded by BestBooty.
Online Complaint Form:
Our complaint form will be clear, user-friendly, and designed to capture all necessary details for effective issue resolution.
Regular Reporting:
BestBooty will adhere to the following reporting requirements:
- All complaints, including those about illegal content, will be reported to Segpay via the Merchant Portal.
- Detailed monthly reports will be submitted by the 5th of each following month.
- In the absence of complaints, a "Nil Report" or "Zero Incident Report" will be submitted by the due date.
Content Removal Interface:
Where possible, a "Remove Content" or "Report Content" button will be directly integrated with each piece of content or performer profile to streamline the reporting process.
Transparency and Accessibility:
Our "Report Content" page will clearly outline these mechanisms and procedures to ensure transparency and ease of use for all visitors.
BestBooty.com is dedicated to maintaining a responsible platform by adhering strictly to these policies, ensuring a safe and respectful environment for all users.