Complaint Policy & Procedures for BestBooty.com

Commitment to Compliance:

BestBooty.com is committed to fully complying with the outlined policies and procedures to ensure the safety and rights of our users and performers.

Complaint Accessibility:

A link labeled "Complaints & Content Removal" will be prominently placed in the footer of our website. This link will also be accessible without the need for a user to log in or make any payment. Alternative labels may include "Complaints," "Take Down Requests," "Content Removal," or "Report Abuse."

Detailed Explanation of Procedures:

Upon accessing the complaint link, users will find:

  • An easy-to-understand overview of our complaint policy and the resolution process.
  • Information on our commitment to investigate and resolve all complaints within seven (7) business days.
  • Immediate removal and reporting of illegal content to Segpay and relevant authorities.
  • Assurance of a response to every complaint with details on the action taken.
  • A clear and accessible appeal process for content disputes involving consent.

Consent Verification and Appeal Process:

In cases where content is disputed:

  • BestBooty will verify the existence of consent.
  • Immediate removal of content will occur if consent cannot be confirmed or is legally void.
  • Disagreements over the validity of consent will be resolved by a neutral third party, funded by BestBooty.

Online Complaint Form:

Our complaint form will be clear, user-friendly, and designed to capture all necessary details for effective issue resolution.

Regular Reporting:

BestBooty will adhere to the following reporting requirements:

  • All complaints, including those about illegal content, will be reported to Segpay via the Merchant Portal.
  • Detailed monthly reports will be submitted by the 5th of each following month.
  • In the absence of complaints, a "Nil Report" or "Zero Incident Report" will be submitted by the due date.

Content Removal Interface:

Where possible, a "Remove Content" or "Report Content" button will be directly integrated with each piece of content or performer profile to streamline the reporting process.

Transparency and Accessibility:

Our "Report Content" page will clearly outline these mechanisms and procedures to ensure transparency and ease of use for all visitors.

BestBooty.com is dedicated to maintaining a responsible platform by adhering strictly to these policies, ensuring a safe and respectful environment for all users.